Policies

Walking Bird Farm CSA Policies:

Becoming a Part of Our Farm.  What is a CSA? A relationship between farmer and customer.  Rather than simply buying produce, the customer becomes a “member” of the farm and receives a “share” of the farms’ harvest each week throughout the season.  It is the farms’ responsibility to have members shares available every week, fresh and on time, and to keep members informed about the farm.  Members are responsible for picking up their shares weekly, on the farm and on time.

Our Commitment to Growing Your Food:

Growing Practices.  We use: Integrated Pest Management (IPM) and organic practices that work for us. IPM allows us to reduce spraying and avoid crop loss, helps keep costs down and protect beneficial insects; an environmentally sensitive approach that makes common sense.  Our strategy is to identify and prevent pests in combination with other IPM tools.  We use biological controls, natural enemies, to manage pests and use cover crops and crop rotations to break up pest and disease cycles.  And we manage weeds using tractors, mulches, hand pulling/hoeing and where appropriate, using a selective spray to do the job that is safest for other organisms, soil, air and water quality.  Our farm is an open book; we are willing to discuss how we grow it and why we do it. We eat this food too!

Freshness and Quality.   100% of your CSA share is grown on our farm. We harvest all produce for the shares as close to the day of pick as possible.   

Food Safety.  We take this seriously! We observe proper health safety guidelines in the handling of our produce. Although nearly all your share items will have been pre-washed when you get your share, for your added protection, we recommend that you wash your produce again before eating it.  

Pickup:

Members are responsible for picking up shares on the farm each week, no deliveries. Each week's share takes significant planning and coordination. If you are unable to pick up your share on your scheduled day, then you can do so on another pickup day and within the same time frame. Pickup Th, Fr 10AM to 5PM or Sa 10AM to 2PM. Otherwise, we cannot hold your share and it will be donated. Another option is to have a friend pick up your share in your place. You do not need to notify us but please explain the pickup location and procedures to them.

How does it work?   Bring your own bags. Grab your share ticket (in alphabetical order at check in.) Pack your share from around the tables, we call this "market style". Pick-Your-Own crops from the field (when available.) Purchase extras in the Farm shop or online (when available.)   

Member Accounts: 

Customization and Swaps. The farm will email members the harvest by Wed afternoon, and you will have 12-24 hours to make changes. We allow customization of your share where designated items can be changed out if you so choose. There is no requirement to make changes-if no alterations are made, you will receive the standard box for that week. No upcharges for swapping items (when available.)

Adding items to your share: Throughout the season we will have extra items available for purchase. Any items added to your week's share must be paid for at the time of ordering.

Fees and Refunds. By selling memberships in advance of the growing season, it reduces the burden of up-front costs for the farmer when we need it most to purchase seeds, supplies, and hire staff. In turn, we commit to providing CSA members high quality, locally grown produce each week for 20 weeks, from late spring -Oct.  And we appreciate your commitment.  Payment:  in full at signup, or payment installments (4 equal payments paid prior to first pickup.)  Refunds:  At any time during the season, please notify us of any issues with your share and we will try to resolve the issue as soon as possible.

Communications.  The farm will communicate with members mostly by email. When you sign up you will be added to the CSA email list for that season.  Members receive a weekly email, including farm news and information about the produce in the share. Let us know if you are not receiving emails from us and we will help you figure out the issue. We do not give out member information to anyone.  Also, members can follow us on our social media. The best way to communicate with us is via email (phone or text is fine too). Your main contact is Farmer Jen, jen@walkingbirdfarm.com, and phone is 609-678-4129. We will do our best to respond as soon as possible; we are a small family farm and busy during peak season.

Thank you for supporting the farm.